Refund Policy

We want you to love your order! Because every item is made to order, please read our policy before purchasing.

Returns

We do not accept returns or exchanges on made-to-order items unless they arrive damaged, defective, or you receive the wrong item.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

We'll review your claim and, if approved, send a replacement or issue a refund.

Cancellations

Orders may be canceled within 12 hours of purchase. After production begins, cancellations are no longer possible.

3D Printed Products

Our products are individually 3D printed. Minor layer lines, small surface imperfections, and slight color variations are normal and are not considered defects. Each piece is unique.

Misuse

Items damaged due to dropping, excessive force, improper use, or normal wear and tear are not eligible for refunds or replacements.

Shipping

Shipping delays caused by the carrier are outside of our control and are not eligible for refunds.

If you have any questions, please contact us before placing your order—we're always happy to help!